Data correction requests

If you spot inaccurate property, valuation or owner data, you can ask us to correct it. We treat these requests as a priority - bad data downstream costs everyone money.

What to include

• The record ID or property reference.
• Which field is wrong and what the correct value should be.
• Where the corrected value comes from (a council letter, a survey diagram, etc).

How to submit

The quickest route is Support > New ticket > Data Correction. Attach supporting documents.

What happens next

A data steward picks up the request, validates the evidence and either applies the change or comes back with questions. Most corrections are completed within two business days.