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Security Incident·Updated 25 May 2026

How we keep your data safe

Data security at TheValua

We take security seriously - your data is the asset that funds our business.

Hosting & encryption

  • All data is hosted on Supabase / PostgreSQL in a tenant-isolated schema, protected by Row-Level Security policies.
  • Data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
  • Daily encrypted backups are retained for 30 days, with point-in-time recovery for the last 7 days.

Access controls

  • Every customer is on a separate Supabase tenant with strict RLS - no other tenant can ever read your rows.
  • Internal access is gated by SSO, MFA and just-in-time elevation. We log every privileged action.

Reporting a vulnerability

Found a bug? Email [email protected]. We follow responsible-disclosure timelines and credit reporters publicly when they want it.

Still need help?

Our team responds to most tickets within one business day.

Contact support